Do you have some questions?
Frequently asked question
Once your order is shipped, you will receive an email with a tracking number. Use the tracking link in the email to monitor your delivery status.
We’re sorry for the inconvenience! Please email our support team within 48 hours of receiving your order. Include photos of the item and your order details so we can resolve the issue quickly.
If your order hasn’t been shipped, we may be able to cancel or modify it. Contact us as soon as possible with your order number, and we’ll do our best to assist you.
If you’re unhappy with your purchase, you can request a return within 30 days of delivery. Email us with your order details and reason for return. Once approved, you’ll receive instructions on where to send the item.
Refunds are processed within 10 business days after we receive and inspect the returned item. You will be notified once the refund is issued.